Privacy Policy
Q Interactive Pty Ltd T/A Rotapix Interactive Media is committed to providing quality services to you, and this policy outlines our ongoing obligations regarding how we manage your personal information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern the way in which we collect, use, disclose, store, secure, and dispose of your personal information.
A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.
WHAT IS PERSONAL INFORMATION AND WHY DO WE COLLECT IT?
Personal information is information or an opinion that identifies an individual. Examples of personal information we collect include names, addresses, email addresses, and phone numbers.
This personal information is obtained in various ways, including via email, through our websites www.rotapix.com and www.qinteractive.com.au, from media and publications, from other publicly available sources, from cookies, and from third parties. We do not guarantee the privacy policies of authorised third parties.
We collect your personal information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect personal information, we will, where appropriate and possible, explain to you why we are collecting the information and how we plan to use it.
SENSITIVE INFORMATION
Sensitive information is defined in the Privacy Act to include information or opinions about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained;
- For a secondary purpose that is directly related to the primary purpose;
- With your consent; or
- Where required or authorised by law.
THIRD PARTIES
Where reasonable and practicable, we will collect your personal information only from you. However, in some circumstances, we may be provided with information by third parties. In such cases, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
DISCLOSURE OF PERSONAL INFORMATION
Your personal information may be disclosed in several circumstances, including the following:
- To third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
SECURITY OF PERSONAL INFORMATION
Your personal information is stored in a manner that reasonably protects it from misuse, loss, unauthorised access, modification, or disclosure.
When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. However, most personal information is or will be stored in client files, which we are required to keep for a minimum of seven years.
ACCESS TO YOUR PERSONAL INFORMATION
You may access the personal information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your personal information, please contact us in writing.
Q Interactive Pty Ltd T/A Rotapix Interactive Media will not charge any fee for your access request but may charge an administrative fee for providing a copy of your personal information.
To protect your personal information, we may require identification from you before releasing the requested information.
MAINTAINING THE QUALITY OF YOUR PERSONAL INFORMATION
It is important to us that your personal information is up to date. We will take reasonable steps to ensure that your personal information is accurate, complete, and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
USE OF ARTIFICIAL INTELLIGENCE (AI)
We utilise Artificial Intelligence (AI) technologies to enhance our services. In accordance with guidance from the Office of the Australian Information Commissioner (OAIC), we are committed to ensuring that our use of AI complies with our privacy obligations.
When using AI systems that involve personal information, we:
- Conduct Due Diligence: We assess AI products to ensure they are suitable for their intended use, considering factors such as testing, human oversight, potential privacy and security risks, and access to personal information.
- Maintain Transparency: We update our privacy policies and notifications with clear and transparent information about our use of AI, including ensuring that any public-facing AI tools (such as chatbots) are clearly identified as such to users.
- Ensure Data Accuracy: We take reasonable steps to ensure the accuracy of personal information input into AI systems and the outputs generated by AI, with appropriate human oversight to verify accuracy.
- Implement Security Measures: We assess potential security risks associated with AI systems and implement measures to detect and protect against threats and attacks.
- Adopt a Privacy by Design Approach: We incorporate privacy considerations into the design and implementation of AI systems, including conducting Privacy Impact Assessments where appropriate.
We do not enter personal information, particularly sensitive information, into publicly available generative AI tools, due to the significant and complex privacy risks involved.
POLICY UPDATES
This policy may change from time to time and is available on our website.
PRIVACY POLICY COMPLAINTS AND ENQUIRIES
If you have any queries or complaints about our Privacy Policy, please contact us at:
Q INTERACTIVE PTY LTD T/A ROTAPIX INTERACTIVE MEDIA
123/330 WATTLE ST ULTIMO NSW 2007
We will respond to complaints within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for further assistance.
